Intercontinental Crete is located along the scenic coastline of Mirabello Bay in Agios Nikolaos. The hotel offers stunning views of the Cretan Sea and easy access to historical sites such as the Palace of Knossos. Guests can also enjoy direct access to a Blue Flag-certified pebble beach right in front of the property. With a blend of modern comforts and traditional decor, this hotel aims to make guests feel unique and at home.
Location
Intercontinental Crete is strategically located an hour away from both the port at Heraklion and the ancient ruins of Knossos. The beach area features a charming promenade with cafes and restaurants, while Kitroplatia Beach is just a short distance from the hotel. Transportation options are convenient, with the Nikos Kazantzakis Airport located 40.5 miles away, ensuring easy access for incoming guests.
Rooms
The hotel features 217 air-conditioned rooms, each equipped with a minibar and flat-screen television. Most rooms include a balcony with either city or sea views, allowing guests to enjoy the beautiful Cretan landscape. Bathrooms are designed with modern amenities, including walk-in showers, hairdryers, and complimentary toiletries. Additional room conveniences include satellite TV, coffee-making facilities, and free Wi-Fi.
Eat & Drink
The main restaurant, Phaethon, serves a variety of local and international cuisines in a buffet-style format for breakfast, lunch, and dinner. Guests can also enjoy casual dining at a seaside café and light snacks at the pool bar. The hotel features multiple bars, including a lobby bar for daytime refreshments and Ikaros, which offers evening cocktails and drinks. Desserts and a range of culinary options are highlights of the dining experience.
Leisure & Business
Leisure amenities include a large saltwater pool, fitness center, and a spa offering massages and sauna facilities. The property also has an outdoor pool with lounge chairs and umbrellas for relaxation. Guests can participate in organized activities such as water aerobics and dance classes. For business needs, the hotel has three meeting rooms, the largest accommodating up to 280 people theater-style, equipped with basic business amenities.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
view
spacious rooms
maintenance
security
8.2/10
Great
Rooms
7.3
Location
9.1
Service
8.6
Dining
8.2
Guest reviews
8.2/10
based on 10 review
9.3
9.3/10based on 222 review
Graham
United Kingdom,
May
2024
8.0/10
My stay at the hotel was a mix of positive and negative experiences. The rooms were very spacious with a large furnished balcony overlooking the sea, providing stunning views across the bay at no extra charge. However, the room itself felt dark and dismal despite being offered a two-bedroom suite on the top floor with bay views. The service was a bit of a mixed bag, with staff being pleasant and efficient, but there were attempts to cut corners on the all-inclusive package on quieter nights. The location was amazing, offering a decent size pool and spacious sun decks, perfect for a leisurely 10-minute stroll to the main town. The dining experience was wonderful, with a huge variety of food and desserts catering to every taste, from hot dishes to loukoumades-honey doughnuts. The facilities were decent, with a good pool and bar, although a little extra attention to maintenance and security would have been appreciated.
Rooms
8.0
The rooms were very spacious with a large furnished balcony overlooking the sea and views across the bay at no extra charge.
Service
7.0
The staff were pleasant and efficient, although there were attempts to save money on certain services.
Location
9.0
The location was amazing, set on the seafront with excellent walking paths and only a short distance to the main town.
Dining
9.0
The dining options were wonderful, offering a huge variety of dishes to suit everyone's tastes.
Facilities
7.0
The facilities were decent, with a good pool and bar, but could benefit from some improvements.
view
maintenance
John
United Kingdom,
March
2024
7.6/10
The hotel is ideally located by the seafront, perfect for exploring the town. The rooms could use some updates and lack USB ports, but there are redeeming qualities like paid breakfast and supper options. The pricing for certain items might be a bit high compared to local stores.
Rooms
6.0
The rooms at the rear of the hotel are in need of redecoration, but they are functional.
Service
8.0
The service was consistent throughout my stay, from reception to dining.
Location
9.0
The location is excellent for walks along the seafront and close to bars and shops.
Dining
8.0
The variety of local and international food in the main restaurant was enjoyable.
Facilities
7.0
The hotel offers ample sunbeds and separate areas overlooking the sea.
Luke
United Kingdom,
February
2024
7.4/10
I had a mixed experience at this hotel. The rooms were filled with the owner's possessions, and the worn carpet definitely needed a deep clean or replacement. On the bright side, I had control over how often my bedding and towels were changed, which was a nice touch. However, finding a flea in the room was quite unsettling.
Rooms
5.0
The rooms were full of the owner's possessions and in need of a carpet clean or replacement. Finding a flea in the room was a major downside.
Service
9.0
The staff, including Manolis', Stella, Vasillis, Eleni, and Barnos, provided excellent 24/7 service and were very friendly. They have become good friends over the years, which was a nice personal touch.
Location
9.0
The hotel's location was perfect for exploring Agios Nikolaos and the surrounding area, with stunning views of Mirabello Bay from the room. It was a short walk to the city center and the main beach, offering convenience and beautiful scenery.
Dining
7.0
The dining experience was good overall, with tasty food and themed nights. However, there seemed to be some pressure in the main restaurant, which affected the atmosphere at times.
Facilities
8.0
The hotel offered a range of facilities that added value to the stay, such as room service, car hire, and tours/ticket assistance. However, the worn carpet in the rooms detracted from the overall experience.
Edward
United Kingdom,
January
2024
7.4/10
The hotel rooms were too basic with no toiletries, and there is no USB available in the rooms for charging. However, the breakfast and supper were included in the price, but drinks during dinner were not. The location on the fourth floor needs updating for a more modern feel.
Rooms
6.0
The rooms were basic and lacked toiletries. USB charging was only available at the reception.
Service
8.0
The service was professional and pleasant, especially in the dining room and pool bar. The staff really looked after me during my stay.
Location
7.0
The location is excellent with ample sunbeds, but there were smokers around. Great seafront for walks and close to the town center.
Dining
9.0
The dining experience was wonderful with a great choice of hot and cold dishes, including international and local meals.
Facilities
7.0
The hotel facilities were satisfactory, but the rooms need updating for a more modern feel.
Edward
United Kingdom,
December
2023
8.6/10
I had a wonderful stay at the hotel. The room was very clean, and I was delighted to be upgraded to a sea view room after my request. Plenty of storage space and free wifi were a great bonus. However, the lack of USB ports in the room was a downside. The meals were included in the package, but the prices for drinks, especially water, at dinner were quite high compared to nearby stores.
Rooms
8.0
The room with a sea view was spotless and had plenty of storage space.
Service
9.0
The staff in all departments, from room service to housekeeping, were fantastic and very helpful.
Location
10.0
The location was fantastic, very central and close to everything in Agios Nikolaos. No need to wake up early to reserve a sunlounger by the pool!
Dining
7.0
The dining experience was pleasant with a variety of food options and different themes each night.
Facilities
9.0
The facilities were great, with plenty of sunloungers around the pool area.
Gareth
United Kingdom,
August
2023
8.8/10
I had a wonderful stay at Hermes hotel! The rooms could do with modernizing, but the suite on the 3rd floor had a view to die for. The pool area was spotless, and overall, a great job Hermes hotel! Huge thanks to all the staff who made my stay so enjoyable!
Rooms
8.0
The suite on the 3rd floor had a view to die for. Modernizing could enhance the rooms.
Service
9.0
The service was exceptional, with special thanks to Manolis, Stella, Vasillis, Eleni, and the friendly staff. I even received a voucher for a free 15-minute massage at the hotel spa!
Location
10.0
The location is perfect for a stroll to the main town with marvelous views of Mirabello Bay. The staff were first-class, and the hotel is central for exploring Crete.
Dining
9.0
The dining experience was superb with multiple delicious selections. Themed nights were a hit with a variety of choices.
Facilities
8.0
The facilities were great, with a clean pool area and spacious rooms cleaned daily. Modernizing the rooms could enhance the experience further.
Amazing views
Rooms need updating
Geoff
United Kingdom,
August
2023
9.0/10
My stay at the Hermes hotel was simply fantastic. The room I had on the 3rd floor had a view to die for, plenty of storage space, and free Wi-Fi. The hotel staff were all very friendly and provided excellent service, making my stay enjoyable. The pool area was spotless, adding to the overall excellent experience at Hermes hotel.
Rooms
9.0
The room was spacious, clean, and comfortable with a sea view.
Service
9.0
The staff at Hermes hotel were all very pleasant, friendly, and extremely helpful.
Location
10.0
The hotel's location is perfect, right on the seafront with a lovely view. Great for walks and close to all the amenities.
Dining
8.0
The dining experience was quite varied, with different themes every night. The food was nice and offered a wide selection.
Facilities
9.0
The hotel's facilities were top-notch and well-maintained, enhancing the overall guest experience.
Gordon
United Kingdom,
August
2023
8.4/10
The hotel offers a beautiful view of the bay with a huge balcony, perfect for enjoying the surrounding mountains. The service from the friendly staff is outstanding, making you feel right at home. The location is excellent for leisurely walks and easy access to dining options. The dining experience provides a variety of choices but can sometimes be inconsistent. Overall, a great stay with some minor dining issues.
Rooms
9.0
The rooms offer a magnificent view of the bay and a huge balcony, perfect for taking in the sea and mountain scenery.
Service
9.0
The staff, from the front desk to the pool bar, are outstanding and go out of their way to make your stay enjoyable.
Location
8.0
The hotel is located on the seafront, ideal for relaxing walks and easy access to town amenities.
Dining
7.0
The dining options are varied and good overall, although there can be occasional inconsistencies in quality.
Facilities
9.0
The facilities are top-notch, offering everything you need for a comfortable and enjoyable stay.
View
Inconsistent dining
Paul
United Kingdom,
July
2023
8.6/10
I had a pleasant stay at the hotel. The rooms were clean but definitely need updating and redecoration. The first-floor room was a little dated but comfortable. The main beds were cozy, although the third bed wasn't comfortable at all. The location was ideal for easy access to the restaurant, bars, and pool area.
Rooms
7.0
The room was a bit dated but comfortable.
Service
9.0
The service was excellent throughout my stay. The staff were extremely friendly, especially in the restaurant and around the hotel. They were also very professional, including the main reception staff.
Location
10.0
The location was perfect for a 10-minute stroll to the main town, offering marvelous views of Mirabello Bay from my room on the second floor. The staff were all first-class and always willing to assist with anything needed. The hotel is central for exploring other parts of the east of the island.
Dining
9.0
The dining experience was excellent with a fantastic selection of cooked and continental food. The dinner in the evening was superb with multiple choices of meat and fish dishes. The buffet had a wide range of options to suit everyone's taste buds.
Facilities
8.0
The facilities were great, with a well-maintained pool and bar area. The loungers were always clean and comfortable, and the bar staff were among the best I've experienced.
Peter
United Kingdom,
May
2023
8.6/10
The hotel is located within walking distance from the town center, offering a lovely view of the ocean. The rooms, although a bit tired, are kept spotlessly clean. The service provided by the friendly staff members adds a personal touch to the stay. The dining experience offers a wide range of delicious options, and the facilities are well-maintained. However, some additional storage in the rooms would have been beneficial.
Rooms
8.0
The rooms, although a little tired, are kept spotlessly clean.
Service
9.0
The staff members, including Coco, Koulou, and the receptionist, were great and added a personal touch to our stay.
Location
9.0
The hotel's location is fantastic, with an ocean view room and close proximity to bars, restaurants, the harbor, and inland lake.
Dining
9.0
The dining experience was superb, offering a feast of various meats, cheeses, fruits, and a great selection of breakfast items.
Facilities
8.0
The hotel's facilities are well-maintained, providing plenty of sun loungers around the pool area for relaxation.